Last updated: Dec-10-2023 21:22:11
[1] X-Track / 9463-3716 Qc inc. respects your privacy. We are therefore committed to protecting the personal information of our users. We have adopted this privacy policy (the “Policy”) to be transparent about what data we collect, why we collect it, who we share it with, how you can access it and how to modify it, if needed. In this policy, the terms “9463-3716 Qc inc. », “we”, “us” and “our” refer to X-Track / 9463-3716 Qc inc.
[2] We recognize our obligation to manage your data responsibly. We do not and will not sell your data to third parties.
[3] This policy applies to the use of the website www.x-track.ca. Please read it carefully to understand when we use your data and how we use it. By using our website, you agree to the use of your personal information as described in this Policy.
[4] To make this Policy as clear as possible, we have identified the occasions when a user could potentially share personal information with us. The Policy is therefore divided as follows :
Learn more about the organization
Contact customer service
Buy products
[5] The information collected through these different sections will be covered in more detail in this Policy. Information such as how your personal information is used, how and when it might be shared, how you can access and control it, how we ensure your information is secure and how to contact us will be covered.
[6] Learn more about X-Track / 9463-3716 Qc inc.
[7] When trying to learn more about X-Track / 9463-3716 Qc inc. and what we can do for you in any of the following ways:
Contact by email for more information
Contact form
Others:
Social media
You may visit our website where various information will be collected.
[8] We automatically collect the following information through cookies or similar technologies.
[9] We collect the following information when you first make contact with us or as part of your communications with us:
Name
First name
Email Address
Phone number
Information voluntarily provided
[10] Why: The data collected allows us to analyze how our website is used and accessed, allowing us to increase its functionality and optimize it to better meet the needs of our users. This data also allows us to offer you quality service and to communicate with you in order to help you easily obtain the information you are looking for.
[11] Legal grounds: necessary for our legitimate interests (improving and personalizing our products and services) and yours (answering your questions and allowing you to contact us).
[12] Please note that the information collected by cookies does not allow us to identify you personally. Also note that you can choose to refuse the collection of cookies through your web browser.
[13] It is however possible that by refusing the collection of cookies, you will not be able to access certain parts or functionalities of our website.
[15] You may wish to contact our customer service if you have a problem. During this process, we will collect information such as your:
First name
Name
Email Address
[16] Why: We use this information to be able to identify you and respond to your questions or requests.
[17] Legal basis: This information is necessary in order to correctly identify any person contacting us and thus be able to respond to your needs.
The submission of your personal information through your use of our site is governed by this Policy. As a user of our Site, you also agree to respect and protect the personal information of third parties.
[19] We use your data specifically for the following purposes:
Others:To communicate with customers
[21] When you visit our website, you may provide us with information via cookies or similar technologies.
[22] Cookies are files containing a small amount of data about a given user. This data may include an anonymous unique identifier. Cookies are stored on the user’s computer or the hard drive of another device. These allow us to tailor your user experience each time you visit our site.
[23] Who do we share your data with and why?
[24] We do not sell our users’ personal information under any circumstances. Your data is only shared under this Policy. When you consent to this Policy, however, we may share your personal information.
[25] Third-party providers: It is possible that, in the course of our activities, we may have to share some of your data with certain third parties. For example, we may share some of your data with our IT suppliers, for the exercise of their mandate or the execution of a service contract.
[26] Generally speaking, the providers we use will only collect, use and disclose your information to the extent necessary to carry out the services they provide to us, such as hosting our website via IT Sherbrooke / Solutions idnnov.
[27] However, certain third party service providers have their own privacy policies regarding the information we are required to provide to them when we use their services. With respect to these providers, we recommend that you carefully read their privacy policies so that you can understand how they will treat your collected personal information.
[28] Once you leave our website or are redirected to a third party website or application, you are no longer governed by this Policy.
https://www.facebook.com/privacy/explanation
Groupe iCible (ticketing software & data analysis – Canada): https://www.tuxedosolution.com/politiques/#confidentialite
[30] Parties with whom it may be legally necessary: We may disclose your information if required to do so by law or if such disclosure is necessary in order to:
Comply with the law or any legal process;
Protect the rights or property of X-Track / 9463-3716 Qc inc.;
Protect the security of our Website, our users and their data.
[31] Parties likely to participate in a financial transaction: we may transfer your data following a change of control, merger, liquidation, or other transaction involving X-Track / 9463-3716 Qc inc.. The information necessary for this process will only aim to conclude the transaction, and we will only communicate this information without your consent if the law authorizes us to do so. We will take the necessary measures to protect the confidential nature of this information and we will destroy it if the transaction is not concluded or if its use is no longer necessary for the purposes of concluding the transaction.
[32] Please note that you may be required to leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices practiced by these other sites and recommend that you read their privacy policies carefully.
[34] Data protection laws give you certain rights in relation to your information. In particular, you can:
Ask us for access to your data in order to verify it. Please note, however, that we reserve the right to ask you for additional information in order to prove your identity;
Ask us to modify or rectify your data;
Ask us to erase the personal data we have in our possession, unless we are required to retain it in order to comply with legal obligations, for example;
Object to the processing of your data, unless we have legitimate grounds which override your rights or interests or we need to continue processing that data for the establishment, exercise or defense of a legal claim. legal claim;
Ask us to restrict processing of your data if your data is incorrect, you believe our processing of it is unlawful, or we no longer need to process your data but need to keep it for legal purposes ;
Ask us for your personal data and information in an accessible format;
Withdraw your consent to the processing of your personal data;
Report a complaint to the competent authority if you believe that we are processing your data in violation of applicable data protection laws.
[36] You can check, modify or delete your personal information by sending us an email at info@x-track.ca or via the “Contact” section on our website, or to the contact details available at the end of this Policy. We will respond to your request as quickly as possible. Please provide us with enough details so that we can identify you and respond to your request.
[37] Place of storage of your data
[38] Your personal information is hosted in the following country(ies): Canada (Quebec). They are hosted on the servers of Informatique Sherbrooke / Solutions idnnov.
[40] We will retain all information collected for as long as it is necessary to fulfill the purposes for which we collected it or for other essential purposes such as compliance with legal obligations. We will destroy this data at the end of this period, or if you decide to withdraw your consent. If you request it, once your data has been deleted, you will receive confirmation that your request has been processed.
[42] To protect your personal data, we take reasonable precautions to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
[43] For example, we have on our website:
[44] If you have any questions regarding the security of your personal data, please email us via the “Contact” section of our website or directly to
info@x-track.ca.
[46] We do not solicit or collect personal information from minors under the age of 14. If you are a parent or guardian and you realize that a minor under the age of 14 has provided us with personal information, please contact us. If we become aware that we have collected personal information belonging to a minor under the age of 14 without parental consent, we will delete any information that may have been collected.
[47] Competent authority
If you are not satisfied with our response to a request regarding your personal information, you can contact the Commission d’accès à l’information du Québec, the public body responsible for supervising management and processing practices of personal data in Quebec or the Office of the Privacy Commissioner of Canada for Canada.
Commission d’accès à l’information du Québec
Address :
Office 900
2045 Stanley Street
Montreal (Quebec) H3A 2V4
Telephone: 514 873-4196
Fax: 514 844-6170
Toll-free telephone: 1 888 528-7741
Email: cai.communications@cai.gouv.qc.ca
Website: http://www.cai.gouv.qc.ca
Office of the Privacy Commissioner of Canada
Address :
30 Victoria Street
Gatineau, Quebec
K1A 1H3
Toll free: 1-800-282-1376
Phone: 819-994-5444
Fax: 819-994-5424
Website: https://www.priv.gc.ca/fr
[49] We reserve the right to modify this Policy at any time; Please consult it frequently. Unless otherwise stated, changes to this Policy are effective upon posting on our Site. If changes are made, we will notify you here of the update, so that you know what information we collect, how we use it and under what circumstances we disclose it, if applicable.
[51] If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, you can contact us at the following contact details:
9463-3716 Qc inc.
To the attention of the person responsible for the protection of personal information
3815 ch. St-Roch Nord
Sherbrooke, Québec
J1R0H3
Canada
8194379189